Privacy Policy

/Privacy Policy
Privacy Policy2019-02-13T07:34:28+00:00

We take data protection seriously

The protection of your privacy when processing personal data is important to us. By default, when you visit our website, our web servers save the IP address of your internet service provider, the website from which you visit us, our websites you visit, the date and duration of the visit. This information is indispensable for the technical transmission of the websites and secure server operation. There is no personalized evaluation of this data.

If you send us data via the contact form, this data will be stored on our servers in the course of the data backup. Your data will be used by us exclusively to process your request. Your data will be treated strictly confidentially. Your data shall not be communicated to third parties.

Responsible partie:

Hörluchs Hearing GmbH & Co.KG
Bergseestrasse 10
D-91279 Hersbruck
Phone: +49 9151 – 908 86 0
E-mail: info@hoerluchs.com
www.hoerluchs.com
www.hoerluchs-unlimited.com
www.hearthegame.com

 

Personal data

Personal data is data concerning your person. It includes your name, your address and your email address. You need not disclose any personal data in order to be able to visit our website. In certain cases, we need your name, address and further information in order to be able to provide you with the required service.

This also applies in case we send you any information material requested, or reply to your enquiries. In these cases, we will always point this out to you. Moreover, we only store the data you have communicated to us automatically or voluntarily.

If you use one of our services, we usually only collect the data necessary to provide our service to you. We may ask you for more information, which is voluntary in nature. Whenever we process personal data, we do so to provide you with our service or to pursue our commercial goals.

 

Registration on this website

You can register now or soon on our websites for additional features on the sites. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will reject the registration.

For important changes, such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

 

Automatically stored non-personal data

When you visit our website, we store certain information for administrative and technical reasons. This includes: Type and version of the browser used, date and time of access, and the IP address.

This data is anonymized and used only for statistical purposes or to improve our internet and online services.

This anonymized data is stored separately from personal data on secure systems and cannot be assigned to individual persons. This means that your personal data remains protected at all times.

 

Contradiction against advertising mails

The use of our in the context of the imprint obligation published contact information for unsolicited advertising and mailing of information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

 

Processing data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary in order to enable or charge the user for the use of the service.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

 

Data transmission at the conclusion of the contract for online shops, retailers and goods dispatch

We only transfer personal data to third parties if this is necessary in the course of the contract, for example to the companies entrusted with the delivery of the goods or the bank responsible for processing the payment. A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

 

Data transfer at the conclusion of the contract for services and digital content

We only transfer personal data to third parties if this is necessary within the scope of the contract, for example to the bank responsible for processing the payment.
A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

 

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard disk. Only the Internet Protocol address is stored in this context, but no personal data. This information which is stored in the cookies allows us to automatically recognize you the next time you visit our website, which will facilitate your using it.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you may also decline the use of cookies by changing the settings in your browser to “Refuse cookies”. The respective procedure can be found in the operating instructions of your respective browser. If you refuse the use of cookies, however, this may lead to restrictions in the use of some areas of our websites.

 

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This also happens with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. You will be informed about the possibilities of contradiction in this privacy policy.

 

Google

Google AdSense

This website uses Google AdSense, a service for integrating advertisements of Google Inc. (“Google”). Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.

The information generated by cookies and web beacons on the use of this website (including your IP address) and delivery of advertising formats are transmitted to and stored by Google on servers in the USA. This information may be disclosed by Google to contractors of Google. However, Google will not merge your IP address with other data you have stored.

The storage of AdSense cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both, its website and its advertising.

You can prevent the installation of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to use all features of this website to the fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

Google Analytics Remarketing

Our websites leverage the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature allows the Google Analytics remarketing ad groups to be linked to the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one end device (e.g., cell phone) may also be displayed on another of your end devices (e.g., tablet or PC).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, the same personalized advertising messages can appear on any device you sign in to with your Google Account.

To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing / targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the collected data in your Google Account is based solely on your consent, which you can submit or revoke on Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.

For more information and privacy policy, see the Google Privacy Policy at https://www.google.com/policies/technologies/ads/.

 

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.com/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies, cookies are allowed only in individual cases, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

 

Google reCAPTCHA

We use “Google reCAPTCHA” (hereafter “reCAPTCHA”) on our websites. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

With reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, the website visitor’s visit time on the website, or user mouse movements). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place.

The data processing is based on Art. 6 para. 1 lit. f DSGVO. The Web site operator has a legitimate interest in protecting its web sites from abusive automated spying and SPAM.

For more information about Google reCAPTCHA and the Google Privacy Policy, please visit the following
links: https://www.google.com/intl/en/policies/privacy/
and https://www.google.com/recaptcha/intro/android.html.

 

Google Analytics with anonymization function

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter “Google”. Google Analytics uses so-called “cookies”, text files that are stored on your computer and thereby allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.

We use Google Analytics on our website with the addition “_gat._anonymizeIp”. In this case, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.

Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

In addition, Google offers a deactivation add-on for the most popular browsers, giving you more control over what Google collects about the sites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no website visit information should be transmitted to Google Analytics. However, the Google Analytics Disable Add-on does not prevent information from being transmitted to us or any other web analytics services we may use. Further information on the installation of the browser add-on is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you visit our site via a mobile device (smartphone or tablet), you must instead click following link to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking on the link places an opt-out cookie in your browser that is valid only for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

Disallow Google Analytics to track me
 

If you’ve consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists for Create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences.

 

IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

 

Browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.

 

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics.

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

 

Order processing

We have entered into a contract data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”.

 

Google Doubleclick

Doubleclick by Google is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Doubleclick by Google uses cookies to show you advertisements that are relevant to you. Your browser will be assigned a pseudonymous identification number (ID) to check which ads have appeared in your browser and which ads have been viewed. The cookies do not contain any personal information. Using the DoubleClick cookie allows Google and its affiliate websites to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google for evaluation to a server in the USA and stored there. Google complies with the Privacy Policy of the Privacy Shield Agreement and is registered with the US Department of Commerce Privacy Shield Program. A transfer of the data by Google to third parties takes place only due to legal regulations or in the context of order data processing. In no case will Google match its data with other data collected by Google.

By using our web pages, you agree to the processing of the data collected about you by Google and the manner described above, the data processing and the stated purpose. You can prevent the storage of cookies by a corresponding setting of your browser software; However, we would like to point out that in this case you may not be able to use all the functions of our web pages in full. You may also prevent the collection by Google of the data generated by the cookies and related to your use of the Website and the processing of such data by Google by downloading and installing the browser plug-in available under the DoubleClick Deactivation Extension link below , Alternatively, you can disable the Doubleclick cookies with this opt-out.

 

Google Maps

This website uses Google Maps to display maps and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using Google Maps on this website, you consent to the collection, processing and use by Google, one of its agents, or third parties of the information collected and entered by you.

The Terms of Use for Google Maps can be found here.
The privacy policy of Google Maps can be viewed here.

 

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font will be used by your computer.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq
and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.

 

Facebook

Facebook Custom Audiences Pixels

To promote interest-based advertisements to visitors to our website while visiting Facebook, we use Custom Audiences Pixel “from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). We have implemented a Pixel of Facebook on our website, which connects to the Facebook servers when visiting our website. It is transmitted to the Facebook server that you have visited our website and Facebook assigns this information to your personal Facebook user account. For more information on the collection and use of data by Facebook and your rights in this regard and ways to protect your privacy, see the privacy policy of Facebook https://www.facebook.com/about/privacy/.

If you want to object to the described connection with Facebook, you can do so by clicking on this link: [OPT-OUT LINK]

 

Facebook “Sign in with Facebook”

We use components of the provider facebook.com on our site. Facebook is a service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

We use the function “Facebook Connect”, which is offered by Facebook.

If you want to use this function, you will first be redirected to Facebook. There you will be asked to log in with your username and password. Of course we do not take note of your registration data. If you are already logged in to Facebook, this step will be skipped.

Afterwards Facebook informs you, which data are transmitted to us (public profile, friends list, e-mail address and current place of residence). You confirm this with the button “OK”. With the transmitted data we create your customer account, whereby of course your friend list is not stored by us. An additional permanent link between your customer account and your account on Facebook does not take place.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook

 

 

YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you’ve visited.

If you’re logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information about how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

 

Twitter

Twitter Referral components

We use components of the Twitter provider on our site. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, United States.

Each time you visit our website, which has such a component, this component causes the browser you are using to download a corresponding representation of the component of Twitter. Through this process, Twitter is informed about which specific page of our website is currently being visited.

We have no control over the information that Twitter collects here, nor about the amount of data collected by Twitter. To the best of our knowledge, Twitter collects the URL of the respective website and the user’s IP address, but it is not used for purposes other than the presentation of the Twitter component. Further information can be found in the privacy policy of Twitter at http://twitter.com/privacy. In addition, our Twitter account uses the Twitter service “Twitter-Syndication” to integrate Twitter messages from our Twitter account. By loading the page, it is possible for the browser to send personal data such as the IP address or whole cookies to the social services.

Your privacy settings can be found in the Account Settings under
http://twitter.com/account/settings change.

 

Twitter Plugins (Twitter button)

Our website uses so-called social plugins (‘plugins’) of the Twitter microblogging service operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (‘Twitter’). The plugins are marked with a Twitter logo, for example in the form of a blue ‘Twitter bird’. An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Twitter. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. By integrating Twitter receives the information that your browser has accessed the appropriate page of our website, even if you do not have a profile on Twitter or just not logged in to Twitter. This information (including your IP address) is sent from your browser directly to a Twitter server in the United States and stored there.

If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example, press the ‘Tweet’ button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information will also be posted on your Twitter account and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Twitter:

https://twitter.com/privacy

If you do not want Twitter to directly link the data collected via our website to your Twitter account, you must log out of Twitter before visiting our website. You can completely prevent the loading of the Twitter plugins even with add-ons for your browser, e.g. with the script blocker ‘NoScript’ (http://noscript.net/).

 

 

Instagram

Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, United States.

If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages do not receive knowledge of the content of the transmitted data and their use by Instagram.

For more information, see the Instagram Privacy Policy:
https://instagram.com/about/legal/privacy/.

 

MailChimp

This website uses the services of MailChimp for sending newsletters. Provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that helps to dispatch of newsletters, so that these can be organized and analyzed. If you enter dates for the purposes of newsletter subscription (e.g., e-mail address), they will be stored on MailChimp’s servers in the United States.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

With the help of MailChimp we can analyze our newsletter campaigns. When you open an e-mail sent by MailChimp, a file included in the e-mail (called web beacon) connects to MailChimp’s servers in the United States. This way you can determine if a newsletter message has been opened and which links have been clicked on. In addition, technical information is collected (e.g., time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better tailor future newsletters to the interests of the recipient.

If you do not want analysis by MailChimp, unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website.

Data processing is based on your consent (Article 6 (1) (a) DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data deposited with us for the purpose of obtaining the newsletter will be stored by us from the newsletter until it has been removed from the newsletter and, after unsubscribing from the newsletter, deleted both from our servers and from the servers of MailChimp. Data that has been stored for other purposes with us (such as e-mail addresses for the members area) remain unaffected.

For details, see the privacy policy of MailChimp: https://mailchimp.com/legal/terms/.

 

Completion of a data processing agreement

We have a so-called “Data Processing Agreement” with MailChimp, in which we commit MailChimp to protect the data of our customers and not to pass them on to third parties. This contract can be viewed at the following link:
https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

 

 

Encrypted payments on this website

If not yet available, order platforms or so-called online shops will shortly be activated on our websites. If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment details (account number for direct debit authorization), this data will be required for payment processing.

The payment transactions via the common means of payment (credit card, direct debit, immediate transfer) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by changing the address line of the browser from “http: //” to “https: //” and the lock symbol in your browser line.

In the case of encrypted communication, your payment details that you submit to us cannot be read by third parties.

 

Payment provider

 

PayPal

On our website we offer u.a. Payment via PayPal. Provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.

 

Klarna

On our website we offer u.a. the payment with the services of Klarna. Provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).

Klarna offers various payment options (for example, installment purchase). If you choose to pay with Klarna (Klarna Checkout Solution), Klarna will collect various personal information from you. Details can be found in the privacy policy of Klarna under the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna Checkout solution. The optimization of the checkout solution constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For details on the use of Klarna cookies, please refer to the following link:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.

 

Immediate transfer

On our website we offer u.a. Payment by “Immediate transfer (Sofortüberweisung)”. Provider of this payment service is the Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).

With the help of the procedure “Immediate transfer” we receive a payment confirmation from Sofort GmbH in real time and can immediately start to fulfill our obligations.

If you have decided to use the “Immediate transfer” method of payment, please forward the PIN and a valid TAN to Sofort GmbH, with which you can log in to your online banking account. Sofort GmbH automatically checks your account balance after logging in and transfers the money to us using the TAN you have submitted. Afterwards it will send us a transaction confirmation without delay. After logging in, your sales, the credit line and the existence of other accounts as well as their stocks are also checked automatically.

In addition to the PIN and the TAN, the payment data entered by you as well as personal data will be transmitted to Sofort GmbH. The personal data are first name, surname, address, telephone number (s), e-mail address, IP address and possibly further data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revocation does not affect the effectiveness of historical data processing operations.

For details on payment with Immediate transfer see the following links:
https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

 

Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data cannot be misused by third parties. Our security is subject to a constant process of improvement and our privacy policy is constantly being revised. Please make sure you have the latest version.

 

Affected rights

Please contact us at any time if you would like to find out which personal data we store about you or if you want to have it corrected or deleted. You also have the right to restrict processing (Art. 18 DSGVO), a right to object to processing (Art. 21 DSGVO) and the right of data transferability (Art. 20 DSGVO).

In these cases, please contact us directly.

 

Changes to this privacy policy

We reserve the right to change our privacy policies if necessary due to new technology. Please make sure you have the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

All interested parties and visitors of our website reach us in privacy issues at:

Mr. Christian Blume
Project 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Tel .:                0941 2986930
Fax:                 0941 29869316
E-Mail:            request@project29.de
Internet:          www.projekt29.de

If our data protection officer cannot answer your request to your satisfaction, you will in any case have your right to complain to the data protection supervisory authority responsible for your state.